About Live Chat Solution

Usage Cap

Each of our plan levels will include a certain amount of events (eg inbound calls received) so you can select the most cost effect plan for your needs. If the included cap is reached you do not need to worry that your service will be disrupted. We will continue to provide the service over and above the included usage cap with any additional units charged at an extra fee. If you are finding that you are regularly exceeding your cap it may be worth looking at changing your plan to a higher level.