Here to answer your calls when you can’t. 

Because your time is valuable.

  • Free for 14 days – No Credit Card Required

  • No Obligation or Lock In Contract – Cancel Anytime

  • 100% Australian Based
  • Trusted by over 1,000 Australian Companies

Here to answer your calls when you cant. 

Because your time is valuable.

  • Free for 14 days – No Credit Card Required

  • No Obligation or Lock In Contract – Cancel Anytime

  • 100% Australian Based
  • Trusted by over 1,000 Australian Companies

Looking for a professional phone answering service with a difference?

Look no further! Within minutes you can be signed up to one of our quality Virtual Reception services and have your calls answered by our exceptional Australian Based team – using your personalised scripts and greetings.

What sets The Silent Partner apart is our passion for taking resolving our customers pain points. We do this by creating sophisticated and intelligent solutions that are completely unique to your business needs. 

With a simple consultation with one of our experts, we can quickly design and build a solution that will resolve not only that pain point but will optimise your time so you can focus on what’s important! 

Tailored to
Your Business

Loved by businesses worldwide

Packages from as little as $29/month

Calendar
and Diary Management

100% Australian Based Team

Thousands of Australian Businesses use our services.
This is what they have to say:

“I would recommend The Silent Partner to any psychologist or healthcare professional because they are efficient, effective and professional. Not only that their service is truly cost effective and much cheaper than employing a full-time receptionist.”

5/5

“Thank you for letting us take our first family holiday together in 10 years …who was going to talk to our clients or take appointments when we were away? We traveled for 3 weeks and our business was well looked after; we didn’t miss a call, lose a client or a potential business opportunity.”

5/5
  • Your call answered on time and every time by experienced Australian based agents – guaranteed to provide an amazing first impression!

  • All calls are answered with your personalised greeting and scripts – and within 10 seconds

  • Messages sent, real time, to your team via email, SMS or both

  • Call transfer directly to you and your team. We do not blind transfer so you always have the choice to take the call or request a message

  • Compassionate and professional team to answer your customers common questions with the information you provide.

  • You can use your existing phone number – or if needed we can provide you with a new local number free of charge!

  • 1300 and 1800 numbers are also available 

  • No lock in contracts – just month to month!

  • Flexible and scalable packages to grow with you

All the features of the Virtual Reception Service but with a bespoke solution designed specifically for you. 

  • Customised solutions created for you – this can include lead validation, taking detailed orders, troubleshooting, providing quotes and much more!

  • Compassionate and professional team to answer your customers common questions with the information you provide. 

  • Appointment and diary management – directly into your cloud based calendar

  • Competitively priced packages that are based on call duration – so you only pay for the time needed.  

  • Custom solutions can include seamless integrations into a range of CRMs, Helpdesk Portals and many other platforms. 
  • Your call answered on time and every time by experienced Australian based agents – guaranteed to provide an amazing first impression!

  • All calls are answered with your personalised greeting and scripts

  • Calls answered within 10 seconds
  • Messages sent, real time, to your team via email, SMS or both

  • You can use your existing phone number – or if needed we can provide you with a new local number free of charge!

  • 1300 and 1800 numbers are also available 

  • No lock in contracts – just month to month! 

  • Flexible and scalable packages to grow with you – all from $29 a month!

Not looking for a full time reception service? Not a problem!
Our service is perfect for overflow, peak periods, marketing campaigns and personnel shortages!