Live Call Answering

Customer support, messaging and appointment scheduling

Elevate your business with our expert call answering service. Our dedicated team handles inquiries, messages, bookings, and payments, tailored to your specific needs. From allied health to consulting, we provide professional, efficient customer support.

View Pricing

About

An exceptional & personalised service where calls from your potential or new customers will be professionally answered by one of our Virtual Telephone Operators. These service are suited for businesses of any size, from start up to SMEs & large corporates. Personalised workflows can be developed & include options such as taking message & delivering these via email &/or SMS, transferring calls directly to members of your team, scheduling appointment, processing sales enquires, sending quotes & responding to FAQ’s. We are able to develop almost any solution to meet your business requirements.

Description

It’s easy to project professionalism and credibility to your customers with Silent Partner’s Live Call Answering Service. Suitable for any business, large or small, a professional call answering service will provide you with a live operator who will be able to:

  • Answer inbound calls
  • Take phone messages
  • Answer commonly asked questions
  • Transfer calls to you or a relevant staff member
  • Make appointments or bookings
  • Send quotes
  • Handle other information requests
  • And much more

The Silent Partner becomes your personal virtual receptionist available to respond to both your existing a potential customers.

Today’s Business Reality is that we live in a time poor world and calling a business means you want an answer now! But if that call goes to voicemail, the caller is more likely to go to a competitor than leave a message.


Silent Partner’s Call Answering Service helps you:

  • Deliver on your service promise
  • Stand out from your competitors
  • Maximise your chances of converting every enquiry into a sale

Clients Rely On Us In Many Ways

  • Healthcare professionals have more time to focus on patient care by asking us to:
    • Schedule appointments
    • Give patients follow-up calls
    • Provide back-up if they already have a receptionist
  • Business owners use our virtual receptionists service to maximise their marketing investment by asking us to:
    • Answer frequently asked questions over the phone
    • Send information packs in response to phone enquiries
    • Prepare quotations generated by phone requests
  • Established businesses with a large customer database ask our team to help them stay in touch with their customers by designing a regular call-back system
  • Small and start-up business owners depend on our virtual receptionists to answer calls and take messages so they can demonstrate they operate a professional business

For more information or to speak to a member of our team click here

Ask us a question here